Responsible Disclosure Policy

Introduction

The Intel 471 Responsible Disclosure Policy has been developed to allow for the reporting and disclosure of vulnerabilities discovered by external entities and anonymous reporting of information security policy violations by internal entities. It applies to Intel 471’s core platform and its information security infrastructure and to its employees, contractors, vendors or other third parties.

This Policy reflects Intel 471’s corporate values and commitment to uphold our legal responsibility to good-faith security researchers that are providing us with their expertise and whistleblowers who add an extra layer of security to our infrastructure. It is part of our commitment to ensuring the safety and security of our customers and employees with the intent of fostering an environment of trust and open partnership across the security community, as we recognize the importance of vulnerability disclosures and whistleblowers in continuing to ensure safety and security for our customers, employees and company.

Important Stuff — The Policy

Legal Posture

Intel 471 will not engage in legal action against individuals who submit vulnerability reports for all Intel 471 products via our Vulnerability Reporting inbox. We openly accept reports and agree not to pursue legal action against individuals who:

  • Engage in testing of systems/research without harming Intel 471 or its customers.

  • Engage in vulnerability testing within the scope of our vulnerability disclosure program.

  • Test on products without affecting customers, or receive permission/consent from customers before engaging in vulnerability testing against their devices/software, etc.

  • Adhere to the laws of their location and the location of Intel 471. For example, violating laws that would only result in a claim by Intel 471 (and not a criminal claim) may be acceptable as Intel 471 is authorizing the activity (reverse engineering or circumventing protective measures) to improve its system.

  • Refrain from disclosing vulnerability details to the public before a mutually agreed-upon timeframe expires.

Vulnerability Report/Disclosure

How to Submit a Vulnerability

To submit a vulnerability report to the Intel 471 Product Security Team, please utilize the following email vulnerability@intel471.com.

Priority Scope

The following Intel 471 platform, TITAN components are in scope and are highest priority:

  • TITAN Web Application

  • TITAN API

Preference, Prioritization, and Acceptance Criteria

We will use the following criteria to prioritize and triage submissions.

What we would like to see from you:

  • Well-written reports in English will have a higher probability of resolution.

  • Reports that include proof-of-concept code that equips us to better triage.

  • Reports that include only crash dumps or other automated tool output may receive lower priority.

  • Reports that include products not on the initial scope list may receive lower priority.

  • Please include how you found the bug, the impact, and any potential remediation.

  • Please include any plans or intentions for public disclosure.

What you can expect from Intel 471:

  • A timely response to your email (within 2 business days).

  • After triage, we will send an expected timeline, and commit to being as transparent as possible about the remediation timeline as well as on issues or challenges that may extend it.

  • An open dialog to discuss issues.

  • Notification when the vulnerability analysis has completed each stage of our review.

  • Credit after the vulnerability has been validated and fixed.

If we are unable to resolve communication issues or other problems, Intel 471 may bring in a neutral third party to assist in determining how best to handle the vulnerability.

Thank you for your help!